Privacy Policy Overview

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

We only collect information necessary for providing our services and meeting legal requirements.

• Contact details such as name, email address, and phone number for communication.
• Billing information to process your subscription payments securely.
• Service usage data, including consultation history and communication preferences.
• Technical data, such as IP address and browser type for security and analytics.

How We Use Information

Information is used solely for delivering our service and supporting client engagement.

• To communicate with you about your subscription and inquiries.
• To process payments and manage your account securely.
• To improve our services through anonymous analytics.
• To comply with Australian legal and regulatory obligations.

Legal Basis For Data Use

We collect and use data in accordance with Australian privacy laws.

Processing is based on your consent, contractual necessity, and our legal obligations. You may withdraw consent at any time.

Information Sharing

We do not sell or rent your personal information. Data is shared only as needed for service delivery or legal compliance.

• With payment processors to complete your subscription transactions securely.
• With consultants and team members for service provision and support.
• With regulators or legal authorities when required by Australian law.

Data Security

We use appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. Only authorised personnel have access, and data is encrypted where possible.

Your Rights

You have the right to access, correct, or request deletion of your personal data.

• Request access to your stored personal information.
• Update or correct your contact and billing details.
• Request deletion or restriction of your data as allowed by law.
• Withdraw consent for data processing at any time.

Cookies & Tracking

We use cookies to enhance your site experience. You can manage or disable cookies in your browser settings at any time.

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Contact Us

For privacy questions or data requests, please contact our team directly.

Privacy Policy Updates

Our policy may change. Check this page regularly for the latest updates.